Frequently Asked Questions

We specialize in premium bathroom vanity mirrors including framed, frameless, LED-lit, arched, and backlit models in a variety of finishes and styles.

 

Product availability is always shown on the product page. If it says “In Stock,” it’s ready to ship from our warehouse.

 

We occasionally offer free shipping promotions. Standard shipping rates and options are calculated at checkout based on your delivery location.

 

Orders typically ship within 2–5 business days. Delivery times vary based on location, but most orders arrive within 7–12 business days.

 

If your item arrives damaged, please contact us within 48 hours of delivery with photos. We’ll work quickly to resolve the issue with a replacement or refund.

 

Most mirrors come with a limited warranty. Warranty details will be listed on the individual product page. You can also reach out to our support team for clarification.

 

Yes, we accept returns of unused, undamaged mirrors in their original packaging within our return window. Check our Return & Refund Policy for full details.

 

We currently do not offer installation services. However, most of our mirrors come with mounting instructions and hardware for easy DIY setup.

 

Yes, all product prices are listed in U.S. Dollars (USD). International customers may see a currency conversion fee depending on their payment provider.

 

You can reach us by email at support@nastassiashop.site. We typically respond within 24–48 hours during business days.