Warranties
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At Nastassia Shop, we are committed to delivering premium bathroom vanity mirrors and ensuring complete customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are offered for products purchased through our store.
1. Warranty Coverage
We offer a 1-year limited warranty on most bathroom vanity mirrors, unless otherwise specified on the individual product page. This warranty covers manufacturing defects and issues that occur under normal, intended use of the product.
Note: Warranty terms may vary slightly depending on the specific model. Please refer to the product listing for specific coverage details.
2. Warranty Period
The warranty is valid for a period of one (1) year beginning from the date of purchase.
3. Warranty Claims
To file a warranty claim, please follow these steps:
Contact Us
Email our support team at support@nastassiashop.site
Provide Details
Include your order number, product name, a description of the issue, and supporting photos or videos if applicable.
Return Authorization
If your claim is approved, we will provide instructions on how to return the item for inspection, repair, or replacement.
4. Exclusions
This warranty does not cover:
Damage caused by misuse, neglect, or improper installation
Normal wear and tear
Any product altered or repaired without prior written authorization
Purchases made from unauthorized resellers or third-party marketplaces
Cosmetic defects that do not affect product functionality
5. Limitation of Liability
Nastassia Shop’s liability under this warranty is limited solely to repair or replacement of the defective product. We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products.
6. Contact Information
If you have any questions about this policy or need help submitting a warranty claim, feel free to reach out:
Nastassia Shop
Address: 1046 Cardonna St, Tampa, FL 33619
Email: support@nastassiashop.site